Definition - What does Public Adjuster mean?
A public adjuster is an insurance industry professional whose job is to assist the policyholder in making a claim from an insurance company. They represent the insured rather than the insurer.
Insuranceopedia explains Public Adjuster
Independent adjusters and company adjusters work for insurance companies. Therefore, they have the companies' interest in mind, rather than the policyholder's, when working on a claim.
The public adjuster, on the other hand, works in the policyholder's interest. They are hired if the policyholder finds the claim process to stressful and cumbersome or if they have doubts about the adjuster provided by the insurance company.