Best Health Insurance Companies In Massachusetts

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Written by Bob Phillips
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Having worked in health insurance for 15 years and lived in Massachusetts for over a decade, I can confidently say that Aetna is a top provider of affordable, high-quality healthcare coverage in the state.

Aetna’s Silver plans in Massachusetts average around $425 per month, but prices vary by individual factors. A 40-year-old, for instance, may pay approximately $573 monthly.

Aetna’s extensive network of providers and perks like CVS Health discounts add value. They also receive fewer complaints than many competitors, highlighting their customer-focused approach.

Best Health Insurance Companies In Massachusetts 2025

aetna
Best Overall - Aetna
blue cross
Best PPO/HMO Plans - Blue Cross / Blue Shield

Compare The Best Health Insurance Companies In Massachusetts

Overall Rating Best Suited For J.D. Power Rating AM Best Rating Online Buying Experience
Aetna
4

Best Overall

616

A (Excellent)

9.7/10

Blue Cross/Blue Shield
3

Best PPO/HMO Plans

593

A (Excellent)

9.5/10

Humana
3

Best Provider Network

582

A- (Excellent)

9.6/10

Cigna
4

Best Policyholder Service

581

A (Excellent)

9.7/10

MetLife
3

Best Add-On Coverages

N/A

A+ (Superior)

9.5/10

Scroll to see comparisons

Best Health Insurance Companies in Massachusetts 2025


Best Overall

Overall Rating
4

Key Statistics

9/10 Affordability
8/10 Customer Reviews
8/10 Claims
9/10 Coverage Level

Why We Like Them

For Massachusetts residents seeking reliable health insurance, Aetna is the top choice due to its affordability, broad network, and extensive coverage options. It’s a solid choice for individuals, families, and businesses.

Aetna provides various plans, including HMOs, PPOs, and EPOs, to suit different needs. Members also benefit from wellness initiatives and virtual healthcare options.

One standout benefit is Aetna’s partnership with CVS Health, which offers discounts on prescriptions and wellness programs, ensuring affordable yet comprehensive coverage.

Benefits & Drawbacks

Benefits
  • Cost-effective insurance plans compared to others.
  • An expansive network of professionals serving Massachusetts.
  • CVS's partnerships bring down the prices of prescriptions.
Drawbacks
  • To see a specialist, some plans require you to get a referral first.
  • Limited availability of temporary health coverage options.
  • Peak times often lead to longer hold times when contacting customer service.

Best PPO-HMO Plans

Overall Rating
3

Key Statistics

7/10 Affordability
8/10 Customer Reviews
9/10 Claims
9/10 Coverage Level

Why We Like Them

Blue Cross Blue Shield (BCBS) of Massachusetts is a reliable health insurance provider offering flexible PPO and HMO plans with strong in-network benefits. Their expansive network allows members to receive care across Massachusetts and the entire country.

BCBS Massachusetts plans include a variety of deductible and co-pay options, with additional benefits such as telehealth, wellness programs, and chronic disease management. PPO plans provide more provider flexibility, while HMOs are an affordable choice.

For those who travel frequently or need multi-state coverage, BCBS’s BlueCard® program ensures access to healthcare providers nationwide.

Benefits & Drawbacks

Benefits
  • The BlueCard® program ensures access from coast to coast.
  • There are flexible options for PPO and HMO plans available.
  • Highly regarded for their claims processing abilities and superior customer service.
Drawbacks
  • More expensive premiums relative to some competing options.
  • A few of the cheaper plans are linked to a smaller group of healthcare providers.
  • You can face steep costs if you seek care outside your network.

Best Provider Network

Overall Rating
3

Key Statistics

7/10 Affordability
8/10 Customer Reviews
8/10 Claims
9/10 Coverage Level

Why We Like Them

Massachusetts residents who prioritize a broad healthcare provider network will find Humana to be a great option. Their coverage includes hospitals, specialists, and primary care doctors, reducing the stress of out-of-network charges.

Humana is a leader in Medicare Advantage, making it a strong choice for seniors. Their employer-sponsored plans come with valuable wellness initiatives and preventive care features. Their Value-Based Care approach encourages proactive health management, leading to lower medical costs.

While individual plan availability is limited, Humana’s group and Medicare plans are some of the best in Massachusetts for seniors and working professionals.

Benefits & Drawbacks

Benefits
  • A comprehensive provider network can help prevent out-of-network difficulties.
  • Reliable options for Medicare Advantage coverage.
  • Well-designed wellness and health prevention plans.
Drawbacks
  • Health plans designed for individuals have limited availability.
  • Some insurance plans involve premiums that surpass standard levels.
  • It’s not unusual for customer service to respond slowly.

Best Policyholder Service

Overall Rating
4

Key Statistics

8/10 Affordability
9/10 Customer Reviews
9/10 Claims
8/10 Coverage Level

Why We Like Them

Cigna is a great choice for Massachusetts residents seeking smooth claims processing and high-quality customer service. Their online tools and responsive support team make healthcare management convenient.

Their plans offer extensive coverage, including global emergency care for travelers. Additionally, Cigna places a strong emphasis on mental health benefits, making them an excellent choice for behavioral health support.

For those who prioritize easy claims handling and reliable service, Cigna is a standout option in Massachusetts.

Benefits & Drawbacks

Benefits
  • Remarkable customer service and assistance with claims.
  • Well-being of the mind and the value of telehealth services.
  • International coverage for those who love to travel a lot.
Drawbacks
  • Some coverage options might result in greater out-of-pocket payments.
  • People often face high costs when they choose PPO plans.
  • Self-employed folks have fewer plan selections to choose from.

Best Add-On Coverages

Overall Rating
3

Key Statistics

7/10 Affordability
7/10 Customer Reviews
8/10 Claims
7/10 Coverage Level

Why We Like Them

MetLife specializes in add-on insurance coverage, offering options like dental, vision, disability, and supplemental health benefits. While they are not a traditional health insurer, their plans help strengthen existing coverage.

These policies are particularly beneficial for those looking to minimize medical expenses not covered by their primary insurance. MetLife’s supplemental plans ensure better financial protection.

For those with an existing health policy who need additional support, MetLife’s options are a great addition.

Benefits & Drawbacks

Benefits
  • Beneficial for supplementary insurance purposes.
  • Notable for its secure financial position.
  • Attractive rates for extra insurance coverage.
Drawbacks
  • Not many primary health insurance options to choose from.
  • Doesn't offer the same breadth as full-service firms.
  • Some features may come with a delay before their benefits are realized.

Factors Affecting Health Insurance Costs In Massachusetts

  • Age: Health risks increase with age, resulting in higher premiums.
  • Location: Urban areas tend to have more expensive healthcare, while rural areas often offer fewer healthcare choices.
  • Coverage Level: More coverage means higher costs.
  • Family Size: Adding dependents raises the total premium.
  • Tobacco Use: Smokers pay more because of increased health risks.
  • Insurance Provider: Each insurer has different pricing strategies.

How To Save On Health Insurance In Massachusetts

Health insurance costs in Massachusetts can be reduced by choosing the right coverage, exploring financial aid, and using cost-saving healthcare strategies. Below are some effective ways to save on health insurance.

  • Go with an HDHP: These plans offer lower premiums and HSA tax benefits.
  • Shop Around for Plans: Comparing different providers helps you find a good deal.
  • Check for ACA Discounts: Financial assistance is available for qualifying individuals.
  • Use Workplace Health Insurance: Employer plans often have the best rates.
  • Stick to Your Insurance Network: This prevents costly out-of-pocket fees.
  • Use Free Preventive Care Services: Many plans cover check-ups and vaccines at no cost.
  • Request Generic Medications: They are cheaper but work the same as brand-name drugs.

By taking advantage of available savings, Massachusetts residents can ensure they have quality health insurance at an affordable rate.

How To Sign Up For A Health Insurance Policy

It’s simple to enroll in Massachusetts health insurance, but you must be aware of key deadlines and plan accordingly.

  • Check Your Eligibility – See if you qualify for employer insurance, Medicaid, Medicare, or ACA plans.
  • Visit the Marketplace – Create an account on the official health insurance website.
  • Compare Options – Look at different plans based on cost, coverage, and provider networks.
  • See If You Qualify for Assistance – Subsidies may lower your monthly payment if you’re eligible.
  • Pick a Plan – Choose the best option for your healthcare needs and budget.
  • Enroll – Submit required documents and complete the application.
  • Make Your First Payment – Your coverage starts after you pay your first premium.

People who go through significant life events, like job loss or marriage, can apply for health insurance even after open enrollment has ended.

Health Insurance Coverage Levels

There are four types of health insurance plans, each with different cost and coverage options. Massachusetts residents can use this information to choose wisely.

Bronze Level – Cheapest monthly premium, but you’ll pay more when you need care. Best for those who rarely go to the doctor.
Silver Level – Moderate monthly cost with balanced benefits. Ideal for those who qualify for financial assistance.
Gold Level – Higher premiums, but lower costs when you need medical care.
Platinum Level – The most expensive monthly, but the least expensive when getting treatment.

Your choice of plan should align with your medical requirements, financial situation, and how much risk you’re prepared to handle.

Cheapest Health Insurance Companies In Massachusetts

Finding an affordable Silver health insurance plan in Massachusetts requires comparing different providers. Here are five of the most cost-effective options, ranked by their average monthly premiums.

Insurance Company Average Monthly Premium (Silver Plan)
Blue Cross Blue Shield $390
MetLife $440
Humana $438
Aetna $473
Cigna $484

Keep in Mind: These are estimated costs for a 40-year-old. Your premium will depend on factors like your age, where you live, and whether you qualify for subsidies.

To reduce your costs, you may be able to get ACA subsidies. Many Massachusetts residents benefit from financial aid programs that lower monthly premiums.

How Much Does Health Insurance Cost In Massachusetts?

The cost of Massachusetts health insurance is influenced by age, plan type, and location. In 2025, a Silver plan averages $400 monthly, while Bronze plans are about $340, and Gold plans are $485. Catastrophic plans, geared toward younger, healthier people, cost around $375 per month.

A 40-year-old may pay around $573 per month for a Silver plan. Costs vary due to subsidies, employer health plans, and marketplace options. Many Massachusetts residents can reduce premiums with ACA assistance.

Average Cost By Coverage Level

Health insurance rates in Massachusetts vary based on the coverage tier you choose. Plans are categorized into Bronze, Silver, Gold, and Platinum, each with its own balance of premiums and out-of-pocket expenses.

Bronze plans have the lowest monthly rates but require more out-of-pocket spending, while Platinum plans have the highest premiums but offer the most coverage. Below is an overview of the average costs for each plan level in Massachusetts.

Coverage Level Average Monthly Premium
Bronze $340
Silver $400
Gold $485
Platinum $600

Average Cost By Family Size

The cost of health insurance in Massachusetts isn’t just about the plan type—it also depends on family size. Individual plans are less expensive, but adding dependents increases monthly premiums. Family coverage, which includes spouses and children, is priced based on the number of members covered. Below is a look at average monthly premiums for different family sizes.

Family Size Average Monthly Premium
Individual (Single Adult) $573
Couple (Two Adults) $1,146
Family of Three $1,430
Family of Four $1,715
Family of Five $2,000

Average Cost Of Health Insurance Plans By City

Massachusetts health insurance rates are not uniform across the state. City-level costs are shaped by healthcare expenses, insurance market dynamics, and local health risks. Below is a summary of average monthly Silver plan premiums in five major cities.

City Average Monthly Premium (Silver Plan)

Worcester

$615

Cambridge

$602

Springfield

$590

Brockton

$650

Boston

$603

Health Insurance Options In Massachusetts If You Have A Low Income

Massachusetts residents searching for affordable medical coverage have several options to lower their healthcare expenses.

Medicaid – Offers health insurance at little to no cost for eligible low-income people, including children, pregnant women, and disabled individuals.
CHIP – Helps kids in low-income families get healthcare when they don’t qualify for Medicaid.
ACA Subsidies – Reduce medical expenses by offering financial assistance to those with lower incomes.
FQHCs – Provide affordable healthcare services based on a person’s ability to pay.
Charity Programs – Some hospitals help uninsured patients with free or low-cost treatment.
Short-Term Insurance – A temporary option with limited coverage for those between plans.

These programs make it possible for individuals and families to get healthcare without major costs.

Common Health Insurance Terms

Many people find health insurance terminology confusing. Here are some important terms Massachusetts residents may encounter.

Premium – Your monthly health insurance payment.
Deductible – The upfront amount you must pay before insurance begins covering expenses.
Copay – A flat fee for medical services like doctor visits.
Coinsurance – The percentage of costs you and your insurer share after reaching your deductible.
Out-of-Pocket Maximum – The total amount you’ll pay in a year before insurance covers all costs.
HMO – A budget-friendly plan that requires staying within a network and getting referrals.
PPO – A plan that offers greater provider flexibility at a higher cost.

Learning these terms can give you a clearer understanding of health insurance options.

Our Methodology

How We Evaluate Health Insurance in Massachusetts

We assess insurance companies based on key factors to ensure fair and thorough reviews.

Affordability – We compare premiums, deductibles, and out-of-pocket costs for different plans.

Customer Satisfaction – We look at policyholder feedback, complaints, and how insurers respond to customers.

Claims Processing – We consider how quickly and efficiently companies handle claims and reimbursements.

Coverage Options – We review available benefits, provider networks, and plan flexibility.

Financial Strength – We check if insurers are financially stable enough to fulfill their commitments.

Extra Benefits – We take into account digital tools, perks, and telehealth options.

75

Quotes Analyzed

15+

Years Of Industry Experience

25

Brands Reviewed

35+

Research Hours

Sources

About Bob Phillips

Having spent over fifteen years helping people plan their lives financially, Bob mastered many different financial products to help people achieve their financial goals, including life insurance, disability insurance, mutual funds, and stocks and bonds.
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