Definition - What does Fulfillment Kit mean?
A fulfillment kit, in the context of insurance, refers to materials containing valuable information that is sent to a new policyholder. It provides important items, such as a membership identification card, information about the plan and benefits, a certificate of coverage, instructions on how to file claims, and the insurance company's contact information. Those approved for a policy will receive one in the mail typically within one to two weeks.
Insuranceopedia explains Fulfillment Kit
Much like with any other service provided, such as signing up for a cell phone plan, new members receive a package that offers information about their plan, among other materials. An insurance fulfillment kit will contain everything that the new policyholder needs to know about the essential processes, coverage, and benefits. Therefore, it is important to carefully read through the materials and safely store the kit for future access.