Adjustment Bureau

What Does Adjustment Bureau Mean?

An adjustment bureau is a company that handles and adjusts claims on behalf of insurance companies. Many insurance companies use the services of adjustment bureaus to avoid adding this function to their own operations. Instead of managing claims internally, insurers outsource the claims adjustment process to these specialized bureaus.

Insuranceopedia Explains Adjustment Bureau

Insurance companies must pay to use the services of an adjustment bureau. Once they become clients, the bureau handles tasks such as determining the coverage for each claim and assisting policyholders with the claims filing process. Whether a company handles claims in-house or through an outside bureau can affect how the process feels for a policyholder, which is one of the things people weigh when comparing the best car insurance companies. While many insurance companies have their own claims departments to manage these tasks, others find it more convenient to outsource the work to an adjustment bureau. The bureau’s responsiveness can matter most after a large event, such as when many homeowners are filing a claim after a major storm and adjusters are stretched thin.